Philippine Outsourcing Company Since 2000
Outsource to the Philippines and Save Up to 70%
Since 2000, Outsource Philippines™ has built dedicated teams of full-time customer support and back-office professionals in the Philippines. Your AI-enabled team works onsite in our supervised office, only on your account, and follows your processes. Most clients save 60–70% compared with hiring locally and pay one clear hourly rate.
- 25+
- Years of Outsourcing Experience
- 70%
- Of Clients Come from Referrals
- 100+
- Full-time Philippine-based Professionals
Sample report. Figures are illustrative.
AI-augmented Teams. Controlled Performance. Reliable Outcomes.
A More Controlled, AI-augmented Way to Outsource
Offshoring works when you know what you’re paying, who you’re getting, and how the work is going. Here is how we handle each.
Simple, Transparent Pricing
You pay for the dedicated hours your team works, at one defined rate. No hidden setup fees.
Dedicated, Pre-screened Professionals
We screen for skills, experience, and fit. Every hire is tested before they join your account.
Reliable Coverage
We've got documented processes and backup trained and ready, so sick days or leave never slow down your work. 90% staff retention over 12 months.
Accountable Performance
Supervision, monitoring in WorQmate, our own project and employee monitoring platform, and quality checks against your standards, reported to you every week.
Secure by Default
Your team works onsite in our supervised office, not from home, using company-managed computers on a firewall-protected network, with controlled access, CCTV, and WorQmate for activity monitoring.
AI-augmented Work
AI handles repetitive steps like drafting, sorting, and data capture. Your team makes the decisions and handles the customer.
Strategic Solutions
Flexible Offshore Workforce Solutions for Growing Businesses
Dedicated teams for the work that keeps customers happy and operations running.
Customer Experience Solutions
Voice, email and ticketing, live chat, technical support, sales support, social media and reviews, and order and account care, with experienced professionals and AI-enabled workflows.
Faster Answers for Customers →Business Operations Solutions
Back-office support, bookkeeping, payroll support, and data processing and management, delegated to a dedicated team so your business can focus on growth.
Back Office Off Your Plate →Employer of Record
Hire in the Philippines without establishing a local entity. We handle employment administration, payroll, statutory compliance, and benefits. You direct the work.
Hire Without an Entity →AI Operations Support
People who run, check, and improve the AI tools in your support and operations stack: chatbot supervision, AI output QA, data labeling, and knowledge-base upkeep.
Cleaner Data for Your AI →Not sure which team you need? We’ll recommend one in a free 30‑minute call.
Employer of Record
Hire in the Philippines Without Establishing a Local Entity
Looking to hire employees in the Philippines without opening a local company? Our Employer of Record (EoR) service lets you employ Philippine-based talent while we manage local employment administration, payroll, statutory compliance, and other employer responsibilities.
You direct your employees’ daily work, performance, and objectives. We handle the employment responsibilities. Setup takes about a week, at a flat monthly fee.
- Employment Administration
- Payroll Administration
- Statutory Contributions and Government Compliance
- HR Administration
- Employee Benefits Administration
- Employee Lifecycle Support
Industries We Serve
Offshore Teams Built Around Your Industry
Every business has unique operational needs. We build dedicated teams that improve efficiency, support day-to-day operations, and scale with you.
Healthcare
Claims processing, medical billing, patient support, and scheduling. Non-clinical only.
HIPAA-Trained Support →Ecommerce
Customer support, order fulfillment support, product data, and store operations.
Ready for Peak Season →Retail
Customer support, order processing, inventory, and logistics support.
Store and Online Support →Travel and Hospitality
Booking assistance, reservations, itinerary support, and traveler care.
Support Travelers Anytime →Financial Services
Customer service, account administration, bookkeeping, and transaction processing.
Audit-Ready Support →Professional Services
Admin, bookkeeping, intake, and client service for firms that bill by the hour.
Free Up Billable Hours →Technology and SaaS
Tier 1–2 customer and technical support, onboarding help, and account administration.
Tier 1 to 3 SaaS Support →Don't See Yours?
Tell us the work. We'll tell you honestly whether a dedicated team fits.
See All Industries →Client Testimonials
Why Clients Continue to Choose Outsource Philippines™
Our experience dealing with the team has been seamless! For over a decade they’ve supported our design needs with high attention to detail, without compromise on design principles and creativity. We know we can always rely on the team for all our requirements.
We are currently working with Irene with a number of outsourcing initiatives including digital marketing, web design, appointment setting amongst other projects as needed. Irene is a fabulous resource and we are happy to have her as part of our team. Her communication skills are excellent along with her client services.
As always, we are very grateful to the entire FilWeb team for their dedication and excellent work. I only have good praises to sing. I am pleased to recommend you because I have no shortage of praises to sing for you guys.
How It Works
Your Offshore Team Built in Four Simple Steps
From understanding your requirements to launching your team, the process is clear and straightforward.
- 1
Day 1
Project Assessment and Agreement
We discuss your requirements, scope, staffing needs, and costs, and send a written proposal.
- 2
Weeks 1–4
Team Selection and Setup
We source and screen candidates. We prepare workstations, equipment, and system access.
- 3
Weeks 2–4
Client Onboarding
We coordinate training on your workflows, systems, and quality standards so your team is ready for your operations.
- 4
Week 4 Onward
Project Kickoff
Your team begins work with clear workflows, deliverables, and a weekly performance report.
Ready to start? Most roles are filled within 2–4 weeks.
Why the Philippines
A Talent Market Built for Western Business
English at work, not in theory. A mature outsourcing sector with deep supervisory talent. US and UK shift coverage as standard practice. Service norms and writing style that transfer with little rework.
| Item | Freelancer | Shared BPO | Dedicated TeamRecommended |
|---|---|---|---|
| Availability | Ad hoc hours | Shared across clients | Full-time, yours only |
| Who Hires | You, alone | The provider | Screened and selected for you |
| Coverage When Sick | None | Whoever is free | Trained backup |
| Process Knowledge | Leaves with them | Diluted | Documented, retained |
| Scaling to 10+ | Restart each time | Queue for capacity | Same team, more seats |
Frequently Asked Questions
What Is Outsourcing to the Philippines?
Outsourcing to the Philippines means hiring a provider in the Philippines to staff work your business needs done, such as customer support, back-office tasks, or bookkeeping. With Outsource Philippines™, you get full-time professionals who work only on your account from our supervised office in San Pedro City, Laguna, while we handle recruiting, workspace, equipment, HR, and payroll.
How Much Does It Cost to Outsource to the Philippines?
You pay an hourly rate for each dedicated, full-time team member, set by the role, experience level, and shift. The rate covers recruiting, workspace, equipment, supervision, HR, payroll, and benefits. Employer of Record is priced differently, as a flat monthly fee per employee. Your written proposal shows the exact rates. Most clients save 60–70% compared with hiring the same roles locally.
How Long Does It Take to Hire an Offshore Employee?
Most positions are filled within 2–4 weeks, depending on the role and required experience. Our recruitment team manages sourcing, screening, interviews, and onboarding.
How Do You Ensure Quality and Data Security?
Every candidate goes through structured screening. Your team works in our supervised office on company-managed computers and a firewall-protected network, with controlled access, CCTV, and confidentiality agreements. Healthcare clients get HIPAA-trained professionals working under a signed BAA.
How Do I Choose an Outsourcing Company in the Philippines?
Check whether your team works only for you or is shared across clients, whether staff work onsite or from home, how the provider covers sick days and replaces people who leave, how it secures your data, and what the contract terms are. Ask for these answers in writing before you sign.
Get Started
Start Building Your Dedicated Offshore Team Today
Skilled professionals, flexible workforce solutions, and personalized support to help your business grow with confidence.