What You Need to Know about the KPO Industry

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Do you know the difference between BPO and KPO? What is knowledge process outsourcing or KPO? Wondered what business process outsourcing or BPO services mean? Perhaps, you’ve heard of these terms or seen them on ads. But do you understand how they vary? Plus, why are they big in the corporate world? If not, don’t worry because you’re not alone. Other people are also unaware of these trades or at least one of them. Hence, learn the current trends the corporate world goes after and/or handles.

We’ve known the BPO industry for decades. Now, we’ll discuss knowledge process outsourcing meaning and its role. It is an equally vital business activity. We often describe it as a company’s transaction with another service. So, what is knowledge process outsourcing and what can it do to your brand? It’s about farming out tasks that require much higher skills and competitive understanding.

How does this scheme change the course of the game? Will it bring benefits to partnering firms? Will the advantages of KPO boost your brand? Or frankly, is it necessary to hire KPO companies and farm out tasks? To answer your questions, read more.

A team of professionals discussing what is knowledge process outsourcing

What is Knowledge Process Outsourcing?

Investopedia defines KPO or knowledge process outsourcing as “outsourcing in which workers in a different company or by a subsidiary of the same organization carry out knowledge- and information-related work.”

This aims to fulfill the tasks by using the skills of a workforce. Thus, it is important that the KPO service provider hires workers with the right analytical and technical skills. Plus, they should have experts in data research and gathering. These outsourcing solutions are what you need to build an edge over your rivals or if your company is a startup trying to save labor cost or lacks time.

In need of an outsourcing company that brings reliable KPO services? You can hire one from the Philippines to get the service you need. We’ve listed a few of the KPO services you can pick to help your brand. Just be careful in choosing a BPO or KPO provider among the firms out there.

  • Research and development
  • Financial consultancy
  • Business and technical analysis
  • Business and market research and analytics
  • Clinical research
  • Web development application
  • Intellectual property and patent-related services
  • Legal processes
  • Data search
  • Medical transcript preparation
  • Fraud analytics
  • Data integration
  • Project management
  • Computer-aided simulation
  • Engineering design
  • Technology research

KPO is broad, and so is its scope. Hence, a company that seeks certain services just has to look for a good vendor that can give it a lot of benefits. Others see the Philippines as an ideal destination of outsourcing jobs in the world for many practical reasons.

Can You Trust the KPO Industry in the Philippines?

Definitely! You’ll find out why hiring an outsourcing company in the country is a wise choice. For years, the PH’s BPO industry has remained robust amidst the challenges. Hence, it can bring the outsourcing solutions you need. Outsource-Philippines, a leading BPO-KPO service provider, offers a wide range of KPO services. It’s a top choice for foreign and local firms for various reasons.

  • Country’s high literacy rate
  • Local talents’ language skills (written and verbal)
  • Grasp of the English language
  • Neutral accent
  • Bright young professionals
  • Cheaper labor costs
  • Time difference is not worrisome
  • Highly skilled and competent workforce
  • Readily available labor force
  • Fast economic growth
  • Cultural compatibility with Westerners
  • Long and comprehensive lists of outsourced activities successfully done

Outsource-Philippines offers KPO solutions such as research and writing. Also, we cater to data conversion, search engine marketing, and graphic design services. Are you looking for web developers and designers? Outsource-Philippines is your best pick! We also offer logo creation, bookkeeping, SEO and others. So, if you need these services, contact us. We guarantee clients will get the services they paid for and much more.

Sources: investopedia.com|businessdictionary.com|whatis.techtarget.com|