When you say outsourcing, which countries come to mind? The Philippines should belong to your shortlist! Discover the reason why since the boom of this business strategy, the country has enjoyed a spot among the top outsourcing locations for years.
Why Outsource in the Philippines
Companies that outsource in the Philippines enjoy stellar customer service, skilled virtual assistants, and superb quality work. Aside from these, choosing BPO in the Philippines lets you have better work efficiency at cheaper labor costs.
Hence, as we offer more outsourcing services to the world, the BPO in the PH snagged the distinction as the fastest revenue sources of the country. Did you know that 10% of our economy comes from the call center outsourcing and BPOs alone? In fact, the Philippine’s information technology and business process outsourcing (IT-BPO) sector continues to expand, as they reach the estimated revenue of US $50 billion by 2020.
Further reason to hail the Philippines as the best country to outsource accounting and other knowledge processes? It continues to be globally competitive. In September 2019, the Tax Reform for Attracting Better and High-Quality Opportunities (TRABAHO) Bill, belonging to the second package of the Tax Reform Program of the country, seeks to grant the IT-BPO sector with PHP 5 billion for skills training.
However, did you know you’re not limited to do your business in Manila? You can also consider other hubs in the country to aid your business. If you’re looking for answers, we’ve rounded up a list of upcoming outsourcing areas with the most well-trained workforce that fits your needs. Ready to discover them? Read on!
Top Outsourcing Locations in the Philippines Perfect for Your Firm
The Philippines continues to belong to the Top 5 of Tholons Top 100 Outsourcing Destinations 2019. As a result, some outsourcing cities from the Philippines also made it to Tholon’s ranking. Thus, the country’s mainstream BPO industry further carves a striking piece over the years.
Do you want to snag the chance of getting quality outsourcing at most affordable rates? Let Outsource-Philippines, a business process outsourcing company in San Pedro, Laguna, help you! We’ve compiled seven of the top outsourcing locations you could check out. We’ll also give you a preview on why these locations made it to our shortlist.
There’s no doubt about it, aside from it being the capital and chief of the Philippines, Manila is one of the booming cities in the Asian region. Because it’s easy to reach, it’s an ideal outsourcing location to get your business tasks done. Large BPOs unite into hubs; so you can find an outsourcing firm best fits your needs. You can locate most BPO firms in Makati City, Ortigas Center, and Bonifacio Global City. These three contain over 67,000 BPO companies and 110 buildings that have special economic zones combined. If you want tried and tested services of Philippine outsourcing, Manila is the place to be.
Do you expect quality work but want different metro vibe? Choose Cebu. Like Manila, Cebu made a name for itself when you talk of the best outsourcing locations. In fact, the Philippine Economic Zone Authority (PEZA) awarded the city as one of the Centers of Excellence in the Visayan region. Placing 12th in Tholons ranking 2019, Cebu remains a force to reckon with, with at least 329 IT-BPO firms operating in the city, employing an estimate of 130,000 people. Experience less traffic and carbon releases, when you outsource in Cebu.
Another member of outsourcing locations in the Philippines you can check out is Davao. The city is the main business hub of Mindanao, not only in trade and agriculture but also in finance and commerce. In fact, this outsourcing location gears up for the upcoming third telco player in the country. Davao enjoys a lot of growth potential in the world of outsourcing, with only 30 to 35 IT BPO companies and at least a hundred workers. Grow your business together when you outsource to Davao.
Pampanga (Metro Clark)
Looking for more outsourcing locations outside the big three? Don’t worry; we have more choices for you. Explore Pampanga! Aside from being the former United States Air Force base, its leisure and gaming hubs supply to Central Luzon’s economic growth, ranking third-biggest contributor to the country’s GDP. The city also focuses on infrastructure projects such as the Clark International Airport. Favor a place where you can mix business and pleasure? Try outsourcing in Pampanga.
Another promising outsourcing hub you can check is Iloilo. Do you want to call dibs on their good business ecosystem and twenty thousand-strong fresh talents? Better visit the Mandurriao area, where 80 percent of Iloilo City offices are located. Backed by the state, Iloilo now enjoys a newly proclaimed Information Technology Center Special Economic Zone in SM City Iloilo BPO Tower. Do you need legal transcript personnel and health info management staff? Outsource in Iloilo.
Not one to be left behind, Bacolod belongs to the outsourcing locations investors must definitely watch. With its efforts to scale up the city’s talents and the renewed interest to build infrastructures, Bacolod can be your primary source of talent pool in terms of healthcare info, software, engineering, and financial tech. To further the skills of its 30,000 BPO workers, this budding outsourcing hub offers trainings and workshops on block chain, artificial intelligence, and cyber security, to name a few.
By now, the perks of ease of access, eco-friendly, skills upgrade, and fresh talent remains in your mind on the search for the next best outsourcing locations. Did you know there’s a sweet alternative to bustling Manila? You guessed it right; Laguna can be the perfect working hub for your outsourcing needs. But why must Laguna be the first in your list of the upcoming outsourcing locations?
- Ease of Access
Want to be in a place close to Manila and the airport, without all the hassle? Laguna cities such as Sta. Rosa and San Pedro could be what you’re looking for. Only 32 kilometers away from Ninoy Aquino International Airport, using the South Luzon Expressway, you can enjoy visiting Laguna.
- Talent Pool
A hub for major schools and universities, you could choose from the 45,000-strong college graduates who study in Laguna, mostly in the fields of Accountancy, Business, Engineering, and Information Technology.
- Business Acumen
Laguna adds to CALABARZON’s growing influence in the country’s economy. It continues to attract investors for its strategic area, business-friendly setup, and labor force. In 2018, CALABARZON inputted 1.2 percent in economic growth.
Even with many industry feats, Laguna grows its BPO/KPO industry. Companies such as IBM and Convergys building offices in Santa Rosa. Even PEZA lists four IT parks and one IT Center in Laguna.
Dubbed as one of the cleanest air in Southeast Asia in 2018, Calamba City hosts a number of new BPO companies who chose to outsource in Laguna.
The Top BPO in the Philippines
With all these options, do you now have an idea where to outsource your business? Don’t fret, you can always check out the top BPO in Laguna, and later, of the rest in the Philippines−Outsource-Philippines. Despite the many outsourcing locations, you will get nothing but quality work, along with the perks you expect in Laguna. What are you waiting for? Let us know how we can help!
Image Sources: Shutterstock
Sources: Workspace in Asia| Pressreader| Philstar| Philippine News Agency | Business World Online | Tholons | Open Look| Ranker | Lamudi| Invest in Iloilo | Colliers| KMC Mag Group| Visayan Daily Star| Business Mirror | Experience Negros | Digital Cities PH | Inquirer Business | Filweb Asia | Sunstar | AT Kearney | Philippine Statistics Office