Business growth is a product of progress. Thus, firms must exert their best efforts to improve their methods to yield greater results. Seeking new means to innovate your company is part of staying on top of the game. Hence, business owners around the world recognize outsourcing to the Philippines as one of the effective aids to their progress.
Outsourcing to the Philippines Stays Outstanding Despite the Competition
Philippines faces India and China as huge threats in the business process outsourcing or BPO and knowledge process outsourcing or KPO industries. Yet, Philippines-based BPO companies remain the top choice of global firms for contact center outsourcing. But why is that so?
What is the PH’s Edge over India and China?
With 484 million workers, India beats the Philippines’ 38 million labor size. However, global firms who offer voice-related jobs still choose outsourcing to the Philippines. Thanks to our neutral English accent that makes our speech and diction clearer than our Indian counterpart’s heavy accent.
Likewise, China puts grave effort in making their mark in the global BPO market. They built technology parks to attract foreign clients to invest. More so, they fund formal outsource service training and promote related jobs to students. Sadly, despite these efforts, Chinese still struggle to learn the English language due to their insular culture. Thus, foreign clients get discouraged because of the language barrier. In contrast, Filipinos use English as a second language, which makes us the perfect outsource partner for global brands.
Why Choose Philippines: Merits of Hiring Filipino Staff
Filipinos are famous for our pleasant attitude and warmth. Hence, offering quality customer service is innate to us. Aside from this, below are other merits that prove why outsourcing to the Philippines gives firms more chances to achieve their goals.
Earn More but Spend Less
The Philippines belongs to the Third World with a lower cost of living. Since goods are keenly priced, services offered come cheaper, too. Hence, firms can always find a reliable Filipino outsourcing company that charges within their budget. They reap greater profits even with little funding.
Cut Down on Business Costs
By outsourcing to the Philippines, companies save on operation costs as they increase on productivity level. They expand and cater more customers without moving to a larger office space. They won’t need to pay extra to train new staff to perform additional business operations when they farm out to the Philippines.
Your Business Can Now Operate “Non-Stop”
Aside from cost of living, firms can exploit the huge time difference when they outsource to the Philippines. Our country has an earlier time zone than its top outsource clients like US and UK. Outsourced work gets done way ahead of their deadline. Thus, their business operations virtually run non-stop with less effort.
Manage Staffing Risks with Ease
Employees who leave are companies’ pet peeves. Aside from wasting money on another round of hiring and training process, it burdens overall work rate. Offshoring to the Philippines eases those troubles to ensure “business as usual” despite any staffing concerns.
Focus More on Key Areas of Your Business
Companies usually outsource back-office operations to prioritize other tasks like marketing and product development. They need not to pay top dollars to get them done since BPO firms in the Philippines offer cost-efficient and superior service at a low price. It hits two birds with one stone. They have less on their plate and save money, time, and energy.
Jump-start your Business’ Growth Through Outsourcing to the Philippines
Without a doubt, no threats can shake the Philippines’ steadfast growth in the global BPO and KPO industries. Our vow to fulfill topnotch solutions stays solid, as seen from our consistent dominance over Asian rivals. Firms who want to grow can start their journey by choosing the best offshore provider to help them reach their full potential. Give outsourcing to the Philippines a shot and prepare to marvel at the great view from the top. Contact us to know how outsourcing can be the best hack for your business growth. You may also check our website for updates on global BPO industry trends.
Sources: TechInAsia.com | Bloomberg.com | BusinessMirror.com.ph | TheBalance.com | AsianEntrepreneur.com | Business.Inquirer.net
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