Are you fully aware of the difference between BPO and KPO? If not, well I am sure you are not alone. I bet there are still a number of you who may not even be aware of these two business processes or at least one of them. But even if you are not into any kind of business, it is important that you are still mindful of the current trends that the corporate world goes after and/or engages in.
While a lot of things about BPO have been said and tackled, it is the right time to discuss KPO, an equally important business activity frequently described as an integral part of a company’s external transaction. It’s about subcontracting of core processes that require much higher specialized skills and competitive knowledge.
How does this particular scheme change the course of the game? Will it bring benefits to partnering companies?
The World of Research and Information Gathering
Investopedia.com defines KPO or Knowledge Process Outsourcing as “a form of outsourcing in which knowledge- and information-related work is carried out by workers in a different company or by a subsidiary of the same organization.”
This transaction aims at fulfilling the tasks through utilizing the skills, knowledge, and experience of the people who will carry out the activity. Thus, it is important that the service provider or the vendor employs workers who have analytical and technical skills, decisive judgment based on experience, and are really experts in conducting research and information gathering.
A KPO vendor provides one or more of the following services:
– research and development
– financial consultancy
– business and technical analysis
– business and market research and analytics
– clinical research
– intellectual property and patent-related services
– legal processes
– data search
– medical transcript preparation
– fraud analytics
– data integration
– project management
– computer aided simulation
– engineering design
– technology research
KPO is broad, and so its scope. A company that seeks certain service(s) just has to look for a good vendor— where it can get a lot of benefits. The Philippines is seen as an ideal destination of outsourcing jobs in the world for many practical reasons.
Outsourcing to the Philippines
Outsource Philippines (OP), a leading BPO-KPO service provider, believes that it is really advantageous for both foreign and local companies to trust Philippine-based outsourcing vendors for the following reasons:
– PHL’s high literacy rate
– Local talents’ good communication skills (written and verbal)
– Grasp of the English language
– Bright young professionals
– Cheaper labor costs
– Time difference is not worrisome
– Highly skilled and competent workforce
– Readily available labor force
– Impressive economic growth
– Cultural compatibility with the Westerners
– Long and comprehensive lists of outsourced activities successfully done
OP offers KPO solutions, such as writing and research, data conversion, search engine marketing, graphic design, web development and design, logo creation, CAD, bookkeeping, and SEO. It guarantees that clients will get the superb delivery of services they deserve.
Visit www.outsource-philippines.com and learn its latest reviews on the things about outsourcing.