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Learn about what’s happening within the industry of knowledge process outsourcing (KPO) or the broad industry of outsourcing in general. Our writers are doing tedious research on various sources to deliver the freshest information for you. We’re keeping you informed about the trends, pulse, and the condition of the industry through various outsourcing news articles.
A Balance between Offshore Staff and In-House Employees
As technology progresses and more innovations are being developed, business owners are looking abroad to hire outsourcing staff. Most business owners and entrepreneurs prefer to hire offshore staff because of the wider range of skills and abilities that will greatly help develop their businesses. Moreover, according to most successful entrepreneurs, the speed and results of [...]
Philippines Strengthens BPO industry
To be able to provide and supply the increasing demand for a highly skilled English-speaking labor force, different universities and the Technical Education and Skills Development Authority (TESDA) have tied up with business process outsourcing (BPO) providers and Information Technology (IT) companies. This partnership is geared toward the development of labor force in the English [...]
Cebu to Offer 5,000 Scholarships for Future Business Process Outsourcing Investments
Cebu City, a prime call center destination in the Philippines, has its government riled up as the province continues to become a top contributor in the country’s overall voice-based Business Process Outsourcing (BPO) condition. The Cebu City Government is giving away 5,000 scholarships to students who would want to start their career as professionals in [...]
Philippines to beat India as global BPO hotspot
In five years time, the Philippines is to beat India as the leading back office solutions provider for voice-based customer support and sales. This is according to experts, whom have been on the lookout for the major growth and chances in the Business Process Outsourcing (BPO) industry. According to reports made by Harsimran Julka of [...]
Philippines Bags Best Offshoring Destination Award for 2010
For three straight years, the Philippines have proven its competitive edge in the outsourcing industry when it bagged the Offshoring Destination of the Year Award for 2010. Awarded during the National Outsourcing Association (NOA) Awards Night at Park Plaza Riverbank Hotel in London, the country’s back-to-back-back win started in 2007 when the country won the [...]
Laguna and Cavite Top Next Wave Cities Ranking
To encourage more outsourcing companies to invest in the country, the Commission on Information and Communications Technology (CICT) is targeting to build an outsourcing hub in every province. The said move is in accordance with a directive issued by President Gloria Macapagal- Arroyo to invite outsourcing companies to situate their place of operation in every [...]
Aquino forecasts a $100B profit from BPO in 2020
Manila, Philippines— More than a sunshine industry, the business process outsourcing (BPO) industry is expected to generate as much as $100 billion by 2020, according to President Benigno Simeon Aquino. The bold projections were made during the opening of three new IBM facilities in UP Ayala Land Techno Hub in Quezon City last December 1, [...]
Concentration on Key Competencies
Aside from minimizing costs incurred by SMBs, outsourcing might be necessary when the company feels the need to concentrate its attention on its core processes. Compared to the cost associated with having in-house employees, the cost of outsourcing might seem expensive. The truth is it really cuts down the cost by providing SMBs their well-needed [...]
Cuts Down Cost
Outsourcing can help small businesses to significantly reduce their overhead cost, while improving the quality of their services. SMBs can now get the most sophisticated workflow technologies without having to shed too much capital on investments. Take into consideration the outsourcing of your IT processes. IT outsourcing companies have a pool of workers trained in [...]
Competitive Edge
In the industry where tight competition is evident, you need to gain that competitive edge against other SMBs. By outsourcing your tasks, cost is not only minimized, but you also get optimal results from your money. You can now offer better services without spending more on labor and overhead costs. Outsourcing can give you that [...]
Benefits of Outsourcing for Small and Medium Scale Businesses
Large companies, nowadays, resort to outsourcing their non-core tasks to be able to focus on the improvement and maintenance of their core competencies. As advancements in technologies gain a wide support from the business sector, they require valuable services for technical resources, software support, and infrastructure maintenance. With the growing accessibility to technology today, small [...]
IT Outsourcing Survives Economic Slowdown
The IT outsourcing industry remains healthy amid the economic slowdown being experienced globally. Although business sectors have eventually decided to lower their employment cost through mass lay off and shut down, the industry of outsourcing industry particularly, Information Technology (IT), survived and is fully recovering. Data from the National Outsourcing Associations (NOA) suggests that outsourcing [...]
Philippine Outsourcing Still Standing Amid Tragedy
The local business process outsourcing (BPO) industry remains optimistic despite the bloodbath last August 23, 2010 at the Quirino Grandstand in Manila. The continuous acceptance on outsourcing has proven that despite the tragic crisis that took the lives of nine Chinese nationals, the Philippine outsourcing is still standing. In a press briefing by President Benigno [...]
IT Outsourcing Survives Economic Slowdown
The IT outsourcing industry remains healthy amid the economic slowdown being experienced globally. Although business sectors have eventually decided to lower their employment cost through mass lay off and shut down, the industry of outsourcing industry particularly, Information Technology (IT), survived and is fully recovering. Data from the National Outsourcing Associations (NOA) suggests that outsourcing [...]
Support of the Philippine Government for the Outsourcing Industry
Aside from the wide support gained by the outsourcing industry from foreign and local business entities, the Philippine government is providing technical and financial assistance to the industry. In the 2006 State of the Nation Address (SONA) made by former President Gloria Macapagal Arroyo, she mentioned her “Ten-Point Agenda” that focuses on the improvement of [...]
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